Privacy Policy

Effective Date: Aug 7, 2025

At Timeless Hoops, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you subscribe to our basketball training video platform and use our services.

Information We Collect

When you subscribe to Timeless Hoops, we collect the following information:

Personal Information: Name, email address, billing information, and mobile phone number.
Usage Data: Information about how you access and use our video training platform.
Communication Data: Messages you send to us and responses we provide.

How We Use Your Information

We use your information to:

Provide and manage your subscription to our basketball training videos.
Process payments and send billing confirmations.
Communicate important updates about your account and our services.
Send promotional offers and newsletters (only if you opt-in).
Improve our platform and customer experience.

SMS/Text Message Communication

By providing your mobile number and opting in (e.g., checking a box on our sign-up or contact form), you consent to receive recurring SMS/text messages from Timeless Hoops. These messages may include:

Service confirmations and reminders (e.g., subscription renewals).
Promotions, special offers, and limited-time discounts.
General business updates and announcements.

Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at:

Email: info@timeless-hoops.com
Phone: (833) 810-0483

We do not share your mobile number with third parties for marketing purposes. Your data may be shared only with trusted service providers who assist with SMS delivery and platform operations.

Children’s Privacy

Timeless Hoops is designed primarily for youth basketball players ages 10 to 18. We anticipate that parents or legal guardians will purchase and manage subscriptions on behalf of minors. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at info@timeless-hoops.com so we can take appropriate action.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted vendors who help us operate our platform, process payments, or deliver communications, always under strict confidentiality agreements.